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2023 KEYNOTE ADDRESS
Generational Insights
Navigating the Evolving Expectations of Today’s Employees and Patients – Tools for Success
If our recent past has taught us anything, it is this: the only constant is change. Now is a critical time to examine the rapidly changing world around us and actively reimagine our future. Kim Lear’s unique approach to forecasting tracks change over time through a series of longitudinal studies to help leaders find their footing and make the bold future-oriented decisions demanded by this moment.
Kim's interest has always been in understanding the social trends shaping the future. In this enlightening Keynote, she will dive deep into her newest research focused on the evolving expectations of employees and patients.
At work, we'll explore new tools for recruitment and retention in a tight labor market. For patients, we'll look at what it takes to meet and exceed their expectations in today's marketplace.
Keynote Presenter: Kim Lear
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